Information and Communication Technology (ITC)

Position / Job Description :	Network Administrator
Name :	Mr Elrich B.Z  Prins
Contact number :	023 615 8026
E-mail address :	This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Duties & Responsibilities Ensure computer hardware and the network infrastructure itself is maintained properly for the organisation. Involved in the procurement of new hardware (does it meet existing standardisation requirements) Making sure that licenses are paid for and up to date for software that need it Maintaining the standards for server installations and applications Monitoring the performance of the network Control user access to the network Updating disaster prevention programs Making sure that network backups are run and doing test restores Involve in the IT budget. Managing IT Department.

Staff Composition and Responsibilities:

• IT department consist of 2 Technicians dedicated to support and maintain 300 end-users, 14 Application Servers and Networks.

Key Functional Areas of the IT Department are as follows:

• Application Development and Support:
• To provide software application support for end-users through analysis, research, evaluation, development, and integration of applications.

Assistance to end-users:

• To offer timely and efficient technical support to end-users.  Technical support after hours is provided to end-users / vending points for the Langeberg Municipality.

Technology Planning and Management:

• To provide effective management of the Langeberg Municipal technical resources through resource tracking, project management, clerical assistance, and managerial support.

Customer Satisfaction:

• To provide timely and effective technical assistance to Municipal departments.

Network and Security Support:

• To provide an efficient, secure, and reliable network infrastructure that supports data and/or voice requirements for the Langeberg Municipal service delivery initiatives.

Fiscal Planning and acquisition of IT Peripherals and Support:

• Consolidation of all needs assessments from departments into a workable format for prioritization by the Langeberg Municipal Council during the budgetary Process.

Vision and Objectives of IT Department

• IT Department is the innovative resource that continuously enhances Service Delivery using information and computing.
• We are dedicated to ensuring the integrity of data, improving Services Delivery, and fostering a bright technological future for Langeberg Municipality.
• To improve and enhance the IT platform in alignment with the need for business to have higher productivity.
• To ensure that the business objectives of delivering services to the community are met by the Langeberg Municipality.