For COVID-19 updates, visit the official government website

Businesses are expected to put measures in place to prevent the spread of COVID-19 and protect the health of the public and their employees. If you notice that a company or business is not doing what they should be doing, please let us know by completing the form below. The purpose of this complaint form is to notify the Western Cape government of a risk to public health.

Submitting fake or fraudulent complaints will have a negative impact on our ability to help those who need it and on our ability to prevent the spread of COVID-19. Abusing this complaint form and spreading fake or fraudulent news is illegal and will result in serious action being taken against you. All personal information provided here will be kept confidential.

Any information that is passed on to others to investigate your complaint will be kept anonymous. We will investigate each complaint and work to resolve your complaint as a matter of urgency. We will only contact you if necessary to acquire more information. If you would like to follow up on a complaint, please submit your query again using the same form.

Find the form here: