MUNICIPAL NOTICE: CREDIT CONTROL IMPLEMENTATION ON ARREAR ACCOUNTS

Dear Resident,

Please be advised that the municipality is currently implementing its Approved Credit Control and Debt Collection Policy on all arrear accounts.

If your account is in arrears, your pre-paid electricity purchases will be restricted, and conventional electricity may be disconnected if no payment or arrangement is made.

To avoid service restrictions or disconnections, we urge all account holders to:

·         Settle outstanding balances

·         Make payment arrangements

·         Apply for the indigent subsidy (if eligible) 

🏢 Municipal offices in all towns will be open on the public holiday of 24 September 2025 to assist residents with:

·         Payments

·         Arrangements

·         Indigent subsidy applications 

🕒 Operating Hours: Mondays - Thursdays 07:45 – 16:30 (open 24 September 2025) and Fridays 07:45-15:15. 

Let’s work together to keep your services active. For more information, please contact your local municipal office.

Thank you for your cooperation.

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MUNISIPALE KENNISGEWING: KREDIETBEHEER-INSTELLING OP AGTERSTALLIGE REKENINGE

Geagte Inwoner,

Neem asseblief kennis dat die munisipaliteit tans sy Goedgekeurde Kredietbeheer- en Skuldinvorderingsbeleid toepas op alle agterstallige rekeninge.

Indien u rekening agterstallig is, sal u voorafbetaalde elektrisiteitsaankope beperk word, en konvensionele elektrisiteit kan afgesny word indien geen betaling of reëlings getref word nie.

Om diensbeperkings te voorkom, versoek ons alle rekeninghouers om:

·         Agterstallige bedrae te vereffen 

·         Betalingsreëlings te tref 

·         Aansoek te doen vir die deernissubsidie (indien kwalifiseerbaar) 

🏢 Munisipale kantore in alle dorpe is oop op die vakansie dag van 26 September 2025 om inwoners te help met:

·         Betalings 

·         Reëlings 

·         Aansoeke vir die deernissubsidie 

🕒 Werksure: Maandae - Donderdae 07:45 – 16:30 (oop op 24 September 2025) en Vrydae 07:45-15:15.

Kom ons werk saam om u dienste aktief te hou. Vir meer inligting, kontak asseblief u plaaslike munisipale kantoor.

Dankie vir u samewerking.

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ISAZISO SIKAMASIPALA: UKUQALISWA KOLAWULO LWETYALA KWIINGXELO EZINEENTLAWULO EZINGAKAHLAWULELWA

Mhlali ohloniphekileyo,

Nceda uqaphele ukuba umasipala uqala ukusebenzisa koMthetho oVunyiweyo woLawulo lweTyala kunye nokuQokelelwa kweNtlawulo kwiingxelo ezineentlawulo ezingakahlawulwa.

Ukuba iakhawunti yakho inentlawulo engakahlawulwa, ukuthenga umbane kuya kuthintelwa, kwaye umbane oqhelekileyo ungaqhawulwa ukuba akukho ntlawulo okanye amalungiselelo enziweyo.

Ukuze uphephe izithintelo okanye ukuqhawulwa kweenkonzo, sicela bonke abanini beeakhawunti  zikaMasipala ukuba:

·         Bahlawule amatyala aseleyo 

·         Benze amalungiselelo entlawulo 

·         Bafake isicelo sokuxhaswa kwabahluphekileyo (ukuba bafanelekile) 

🏢 Ii-ofisi zikaMasipala kuzo zonke iidolophu zivuliwe ukunceda abahlali ngezi nkonzo:

·         Iintlawulo 

·         Amalungiselelo 

·         Izicelo zenkxaso yabahluphekileyo 

🕒 Ixesha lokusebenza: 07:45 – 16:30 (ziyavula ngomhla we-24 EyoMsintsi 2025)

Masisebenzisane ukuze iinkonzo zethu zihlale zisebenza. Ngolwazi oluthe vetshe, nceda uqhagamshelane neofisi yakho kaMasipala.

Enkosi ngentsebenziswano yakho.