VAT JOURNALS RAISED ON MUNICIPAL ACCOUNTS 

Dear Municipal Accountholder

I refer to the September 2023 accounts where journals were raised for VAT.

It was brought to our attention that a system error occurred with the calculation of the VAT on selected water and electricity tariffs. VAT was only calculated on the basic service charge and not on the consumption used. The months that were affected was from June 2023 – August 2023.

Since we are compelled by SARS to charge VAT on our accounts, a journal needed to be processed for the account to be corrected.

We apologize for the technical problem that occurred, as well as any inconvenience it has caused to you as a consumer.

Should you wish to enter into a payment arrangement to settle the additional amount raised, you are welcome to contact the following staff in our Credit Control department:

Robertson          –             William Mangqu / Natalie Schoeman  023-626 8200

McGregor           –             Marriëtte Page                                            023-625 1630

Bonnievale         –             Mem Davids                                                 023-616 8000

Ashton                –             Beryl Manual / Vuyisa Faleni                     023-615 8000

Montagu             –             Susan Voorslag / Enrico Fluks                   023-614 8000

All account enquiries can be directed to This email address is being protected from spambots. You need JavaScript enabled to view it..

All enquiries relating to a payment arrangement can be directed to This email address is being protected from spambots. You need JavaScript enabled to view it..

We appreciate your understanding in this matter.

Yours faithfully

D P LUBBE

MUNICIPAL MANAGER