22 September 2023
VAT JOURNALS RAISED ON MUNICIPAL ACCOUNTS
Dear Municipal Accountholder
I refer to the September 2023 accounts where journals were raised for VAT.
It was brought to our attention that a system error occurred with the calculation of the VAT on selected water and electricity tariffs. VAT was only calculated on the basic service charge and not on the consumption used. The months that were affected was from June 2023 – August 2023.
Since we are compelled by SARS to charge VAT on our accounts, a journal needed to be processed for the account to be corrected.
We apologize for the technical problem that occurred, as well as any inconvenience it has caused to you as a consumer.
Should you wish to enter into a payment arrangement to settle the additional amount raised, you are welcome to contact the following staff in our Credit Control department:
Robertson – William Mangqu / Natalie Schoeman 023-626 8200
McGregor – Marriëtte Page 023-625 1630
Bonnievale – Mem Davids 023-616 8000
Ashton – Beryl Manual / Vuyisa Faleni 023-615 8000
Montagu – Susan Voorslag / Enrico Fluks 023-614 8000
We appreciate your understanding in this matter.
D P LUBBE